IC Solutions represents the worst that society has to offer, and that is never, ever a good thing. Where did they go wrong? Were they ever right in the first place? This company has been inflicting serious harm to people for an extended period of time, going all the way back to 2012. I’m not impressed they have been able to stay around for six years and get away with this. It does not make me happy and it does put a smile on my face. It makes me sick and it makes me want to vomit. Everyone knows how life is supposed to work. The good guys are supposed to win and the bad guys are supposed to lose. This is the opposite of that.
They can change IC Solutions, but at this point, does it even matter? Will it make a difference? What’s done is done at this point, and they have already allowed people to get their hopes up and then dash them. Inmates have waited for IC Solutions to allow them to speak to a family member or a friend. IC Solutions has not done that. They have collected the money of their friends and family, but they have not connected the phone call.
Instead, they want people to keep calling and keep paying. They don’t want an inmate to get out of jail. In their eyes, that is losing a customer. The last thing they want to do is lose a dime. They are all just moneymakers for them, and they are not looked at as human beings, whatsoever. They have really taken it to the extreme, and the fact they have been making money for six years and possibly even more using illegal methods does not sit right with me or anyone else out there.