Keefe Group is one of the leading contractors for prison services and products. The company has been in operation for more than four decades. It offers different products to inmates. These items include shaving products, toothpaste, hair conditioner, deodorants, mouthwash, vitamins, seafood and nuts among other supplies. The group also provides telecommunication solutions.

Before the Taylor Family acquired the company in 1974, it was known as the Jack Keefe Coffee bar. The firm originally sold coffee. In 1975, it started packaging commissary items like instant coffee and other beverages. Keefe Group later decided to sell food to prisons. Within a short time, they were offering non-food items such as footwear, phones, and cable TV.

Since the group was established, it has always offered high-quality products and services. Keefe group uses the latest technology to package products so that they can fully meet the needs of their clients. Additionally, the group offers quality clothing to inmates at a low-cost price. Read more on about Keefe Group.

The group provides financial services that enable families and friends to deposit money into the accounts of the inmates. This way, the company can improve the quality of life of those who are incarcerated. Keefe group has worked hard over the years to ensure inmates live comfortably. This has enabled the group to gain popularity in the prisons sector. One of their long time clients is the American Correctional Association.

Keefe group serves more than 800 prisons in the United States. The majority of their contracts are in the commissaries section. Some prisons in Missouri recently contracted the company. The contracts were valued at $8 million per annum. Some of the services featured on the contract include handling deposits made to accounts of inmates and upgrading the email system. Missouri’s prisons chose Keefe Group because they offer relatively lower rates than their competitors do.

Keefe Group has achieved a lot since it was established 40 years ago. It has expanded its operations to cater for different markets that need their products and services. With time, the group has managed to create a great rapport with several clients. It closely associated with the U.S. criminal justice system.

Read more:

Global Tel-Link is a top company in the provision of integrated technology solutions to correctional facilities in the United States of America. The company serves 2300 facilities that house more than 1.9 million inmates. GTL operates from its head office based in Reston, Virginia. It also has offices in various locations in the country. For the years it has been in existence, GTL has taken a lead in developing innovative technologies that has boosted efficiency, enhanced security and financial value of correctional institutions.

Know more:

In 2015, Global Tel Link bitterly contested the move by the Federal Communication Commission to introduce fresh regulations aimed at capping fees and rates for intra- and interstate calls. The company claimed that these new rules will make the Inmate Calling Services (ICS) industry unstable therefore adversely affecting the smaller jails. GTL further alleged that FCC’s move will not only affect service providers but also consumers are at risk of receiving poor or shutdown of the services. The company was forced to seek the assistance of the courts in order for FCC’s directive to be quashed. Visit Bloomberg to know more about GTL.

Despite the fact that Global Tel Link seem to be at the forefront of fighting for the rights of the players in the industry, the company has not been spared by the wrath of inmates and their families who accuse GTL for high calling rates and unfair billing. The company continues to work hard in clearing itself from these accusations. In 2016, the firm was also embattled in court tussles with Securus Technologies over patent infringement claims. In the case Securus, which also serves the correctional industry, sued GTL for making the consumers believe that GTL has won the patent feud case. Securus was forced to issue a press release to make corrections on the press statement GTL had issued about the patent case. Read more reviews at

Companies offering communication services to different prisons have been overcharging inmates for some time now. This has forced a good number of them to lose a good amount of cash when communicating with their loved once. It has also made it tough for those people who earn low income to contact their families locked in various facilities across the country. Many people have needed up in debts when trying to get in touch with their family member.

With the help of inmate’s rights group and family members’ awareness was created about what is going on in the industry. The issues raised by the prisoner’s rights group was recently forwarded to FFC.
The firm offering the services has been overcharging for the service mainly because the market has been monopolized and thus there is no competition among different service providers. Apart from that, the company rendering the utility has been collaborating with a number of facilities to charge high rates so that the facility can receive kickbacks from the corporation.

With the current ruling of FFC, many inmates can now access very affordable rates across the country. The communication has been grouped into two, long distance and local calls. By so doing the company is currently charging lower rates inmates making calls within the state and slightly higher rates those people inmates making calls to other states. The rates that were being charged before were reduced by more than half thus, an inmate can now call with as $0.25 per minute for collect calls and $0.21 for pre-paid calls.

The new rates have been very helpful to many people since they can now communicate with their loved ones with very low rates thus, saving a reasonable amount of cash. Apart from that, it has enabled parents who have been locked up in prisons to monitor their children.

The ongoing debate between telecommunication companies, inmates, and an inmate’s family has been getting intense. For example, many prison directors are exposing the fact that video visitations are much safer for them. Prison directors point out that contraband is dramatically reduced using this system.

The telecommunication’s industry insist that connecting families and inmates through video is cheaper. This is true, as the average cost is 10 dollars for 20 minutes. The problem is that there is almost no oversight or hardly any competition towards the telecommunication’s industries that provide these services to correctional facilities. Many families feel like the prices can be challenged with more competition, and the quality can be improved.

One inmate–who was attempting to have a conference with his lawyer–logged into one of the communication’s providers called Securus Technologies. The website provides a Skype-like tool for video conferencing. The inmate found that his laptop did not have the necessary updates. He updated the system, and it still did not change the situation. The inmate changed computers only to find another snag. He was finally able to communicate with the lawyer, but both had a hard time seeing and hearing each other. It was hard for them to discuss the case while dealing with some of these glitches.

These types of issues have also been affecting families as well.

Telecommunication’s industries are also coming under fire because they have helped lobby certain laws that have benefited them. What some families feel is that they hold a monopoly over communication between inmates and the outside world. Some experts believe that this lack of optimal communication would ultimately cause frustration among inmates and could be the catalyst for even more issues within the prisons.

Another issue that is being brought up is the fact that many telecommunication systems can be monitored. Monitoring is a good thing as an inmate could be passing along incriminating information between them and friends or family. This level of precaution is acceptable, but what is not acceptable is the fact that communication between lawyers and their clients are also being monitored. This was exposed through a hacker who revealed that the rights of several inmates were being violated in a such away.

The debate will continue on and hopefully it reaches an agreement.